EP 320: Deepening the Client Experience with Boulevard’s Education Manager, Skya Jones

When you’re busy running a business, finding the spare time to sit and select a spa software can be challenging and oftentimes put on the backburner.

You may be eager to just pick one that easily books and takes payments, but a spa software is capable of so much more like alleviating miniscule tasks from your daily routine.

My goal is to introduce you to as many options as possible so that you can easily listen, review, and make an informed decision.

Boulevard is focused on giving spa owners time back to focus on deepening client relationships. They aim to take the heavy lifting off your shoulders so you can get back to what’s most important to you - the client experience.

Boulevard coins itself as the “software for self-care.” The software is the first and only scheduling, management, and client experience platform for appointment-based, self-care businesses.

Joining me for the latest interview in the Spa Software Series is Skya Jones, MedSpa Education Manager and in-house aesthetics expert at Boulevard, where she works directly with the company’s staff and MedSpa customers to help design memorable client experiences. 

Tune into this episode as Skya explains all the features Boulevard has to offer its customers in automation, booking, retail, and reporting. 

In this episode, we discuss: 

• Who Boulevard serves and the level of business the software works best for
• How Boulevard is living up to its core value of providing best customer service
• Features that make Boulevard stand out among its competitors
• The integration between Boulevard and partners like Shopify to streamline retail sales
• Easy access to know your KPIs with Boulevard reporting

References Mentioned in Episode #320: Deepening the Client Experience with Boulevard’s Education Manager, Skya Jones

• Learn more about Boulevard and the features offered for spa businesses
• Listen to the other episode in the Spa Scheduling Software series, Episode #280: Systemizing Your Sales and Marketing with Square, Episode #302: Increasing Your Spa's Efficiency with Mangomint Co-Founder & CEO, Daniel Lang, and Episode #319: How Vagaro’s Automated System Runs Part of Your Business with VP of Marketing, Charity Hudnall
• Connect with Boulevard on Instagram, Facebook, LinkedIn, and Twitter
 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

Episode Transcript